Effective Date: 10/12/2024
Welcome to ITEX TECHNOLOGIES’ website. At ITEX TECHNOLOGIES, protecting your privacy and ensuring the confidentiality of your personal data is a top priority. This Privacy Policy explains how we, as a UAE-based service provider, collect, use, and protect your information when you interact with our website or services.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from
using our services.
Purpose of This Privacy Policy
At ITEX TECHNOLOGIES, we understand the importance of your personal information and the trust you place in us to manage it responsibly. This Privacy Policy aims to:
- Define the types of personal data we may collect from you.
- Explain why we collect this information and how we use it.
- Outline your rights regarding your personal data and how you can exercise them.
This Policy complements our Terms of Use and any other applicable agreements or policies referenced on our website. We are committed to processing your data lawfully, fairly, and transparently in accordance with UAE data protection regulations and global best practices.
Information We Collect
We collect and process personal data to provide, improve, and personalize our services. Below is a detailed overview of the types of information we collect:
1. Information You Provide Directly
You may provide information to us when you:
- Complete forms on our website.
- Contact us via email, phone, or other communication channels.
- Register for an account, event, or service.
- Provide feedback or participate in surveys.
The information we collect may include:
- Full name
- Job title and company name
- Contact details such as email address and phone number
- Payment and billing details (if applicable)
- Details of your inquiries, requests, or complaints
2. Information We Collect Automatically
When you interact with our website, we may automatically collect certain technical and usage information,
including:
- Your IP address
- Browser type and version
- Operating system and device type
- Geographic location (city or country)
- Website navigation patterns, including pages viewed and time spent on our site
This information helps us enhance the functionality of our website and improve your user experience.
3. Cookies and Similar Technologies
Our website uses cookies to distinguish you from other users and improve website performance. Cookies
allow us to:
- Recognize your device during visits.
- Analyze usage patterns to optimize our services.
- Personalize your experience on our website.
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies
may affect the functionality of our website.
How We Use Your Information
We use the information collected for the following purposes:
a. Service Delivery and Support
- To respond to your inquiries and requests.
- To provide the services or products you have requested.
- To process payments and fulfill contractual obligations.
b. Communication and Updates
- To notify you about updates to our services or changes in our policies.
- To send marketing communications about offers, events, or products that may interest you (only
with your consent).
c. Website Improvements
- To monitor and analyze website performance.
- To customize and enhance your browsing experience.
d. Compliance and Legal Obligations
- To comply with applicable UAE laws and regulatory requirements.
- To enforce our policies, resolve disputes, and prevent fraudulent activities.
We do not use your data for purposes unrelated to those described above without your explicit consent.
Sharing and Disclosure of Your Information
Your personal data may be shared with:
1. Authorized Third Parties
We may disclose your data to trusted partners, including:
- Service providers assisting us with payment processing, logistics, or analytics.
- Business affiliates collaborating on service delivery
All third-party providers are required to safeguard your personal data and use it only for agreed-upon
purposes
2. Legal and Regulatory Authorities
We may disclose your data to comply with legal obligations, respond to lawful requests, or protect our rights, property, or safety.
3. Business Transfers
In the event of a merger, acquisition, or sale of our business, your personal data may be transferred as part of the transaction.
We do not sell, rent, or share your personal data with unaffiliated third parties for their marketing purposes
International Data Transfers
As a UAE-based company, your personal data may be stored and processed within the UAE or other jurisdictions. If your data is transferred to a country with different data protection laws, we ensure adequate safeguards are in place to protect it.
Data Retention
We retain your personal data for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy.
- Comply with legal, regulatory, or contractual requirements.
- Address disputes or enforce agreements.
When the retention period expires, your data is securely deleted or anonymized.
Security Measures
We implement industry-standard security measures to protect your personal data, including:
- Encryption of sensitive data.
- Secure servers and firewalls.
- Access controls for authorized personnel only
While we strive to safeguard your data, no system is entirely immune to risks. By using our website, you acknowledge the inherent risks of internet communication.
Your Rights
You have several rights under UAE data protection laws, including the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request the deletion of your personal data where legally permissible.
- Object to the processing of your data for marketing purposes.
- Withdraw consent for data processing at any time.
To exercise these rights, please contact us at the details provided below.
Third-Party Links
Our website may include links to external websites. These sites operate independently and have their own privacy policies. ITEX TECHNOLOGIES is not responsible for their content or data practices
Changes to This Policy
We reserve the right to update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. We encourage you to review this Policy regularly to stay informed.
Contact Us
This detailed policy provides a thorough overview of ITEX TECHNOLOGIES’ commitment to protecting your privacy while ensuring compliance with UAE regulations.
If you have any questions, comments, or concerns about this Privacy Policy or how we handle your data, please contact us at:
ITEX TECHNOLOGIES
Office No 05, Ayhaco Business Center, Nadd Al Hamar, Dubai, UAE
info@itex.ae | +971 4 3411169
This Policy ensures transparency and compliance with UAE data protection laws while addressing ITEX TECHNOLOGIES’ operational needs.
